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Lync Usage Poll Results

Short post this week – We have a major site launch in the works, and another coming up right after it. But I promised to return to the Lync usage poll I put up 2 weeks ago. So, here we

chris.williams May 28, 2014 Lync Online, lync server 2010, Lync Server 2013, OCS 2007, Office 365 No Comments Read more

How to Encourage Lync Users to Use More Than Just IM

The other day I was talking to some friends. The discussion turned to blogs. I mentioned this blog; one of my friends said her office used Lync (still on 2010 though). I asked her what she liked about it, thinking

chris.williams September 4, 2013 Lync 2013 Client, lync server 2010, Lync Server 2013, Microsoft Lync, Unified Communications No Comments Read more

Can You Change Lync's Incoming Call Popup?

A reader I’ll call “Mr. BV” emailed last week. He asked if there was a way to change the ‘Incoming Call’ popup Lync displays. This popup is called the “Toast”.  Normally it displays basics: name, number, etc.  Mr. BV was

chris.williams June 5, 2013 Microsoft Lync 1 Comment Read more

Deadlines! No Post Today

We’ve been really busy lately. Which is great – new sites to build, new Lync systems to architect, and more besides. Unfortunately, this means I’m head-down on a few projects, and my loyal Lync Insider readers will have to wait

chris.williams May 29, 2013 lync server 2010 No Comments Read more

Persistent Chat: What it Is and How You Use It (Part 1 of 2)

While talking with our Lync team about training subjects to cover, I realized I hadn’t blogged about Chat in a while. And I should! It’s a very useful part of Lync Server (especially in 2013). So, this will be the

chris.williams May 15, 2013 Microsoft Lync 3 Comments Read more

Can you IM 5 people at once – without Using Multiparty IM?

I admit to being stumped. Not only regarding a solution to today’s question, but I’m also stumped as to why it’s necessary. The other day I received an email from a consultant. They were asked to create a means by

chris.williams May 8, 2013 Instant Messaging (IM), lync server 2010, Lync Server 2013, Microsoft Lync 1 Comment Read more

Upgrading the Polycom CX700 Phone to Lync Phone Edition CU7

The Polycom CX700 phone ships with version 7577.4100 of the Lync Phone Edition operating system. It’s an older version, from OCS days. You can still use this phone with Lync Server 2010 and 2013, by installing the latest version of

chris.williams April 17, 2013April 6, 2017 lync server 2010, Lync Server 2013, Microsoft Lync, Unified Communications No Comments Read more

Cloud Connect 2013 – Report from the Expo Hall

Yesterday I spent the afternoon at the Cloud Connect event in Santa Clara. They hold an Expo for 2 days (basic registration is free), workshops & conferences. Now wait a second. Why would a Lync expert go to a Cloud

chris.williams April 4, 2013 lync server 2010, Lync Server 2013, Microsoft Lync, Unified Communications No Comments Read more

Doubling Up: Does Lync Allow Multiple Logins?

My first reader email of 2013 contained a question about receiving Instant Messages. Specifically, he asked if he could use Lync IM on his iPhone and his laptop at the same time. He was asking if multiple simultaneous logins are

chris.williams January 18, 2013 Instant Messaging (IM), lync server 2010, Lync Server 2013, Microsoft Lync, Unified Communications 7 Comments Read more

Messenger Users Moved to Skype By March. Lync Users are NOT Next.

Like many of you, I received an announcement from Microsoft yesterday. They’re shuttering Messenger and moving accounts to Skype by March 15. A few people on Twitter this morning asked the same question I had: “Does this mean Skype will

chris.williams January 10, 2013 Lync Server 2013, Microsoft Lync, Unified Communications 8 Comments Read more
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About the Skype for Business Insider Blog

The Skype4B Insider is a blog about the technology we use to communicate in business today. Here we talk about Microsoft's Skype for Business Server 2015, Lync Server 2013, Unified Communications, Voice over IP and related technologies like Exchange Server. Written by Chris W., MCSE in Communication and PlanetMagpie IT Consulting's Digital Marketing & Communications Manager.

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