Short post this week – We have a major site launch in the works, and another coming up right after it. But I promised to return to the Lync usage poll I put up 2 weeks ago. So, here we
How to Encourage Lync Users to Use More Than Just IM
The other day I was talking to some friends. The discussion turned to blogs. I mentioned this blog; one of my friends said her office used Lync (still on 2010 though). I asked her what she liked about it, thinking
Can You Change Lync's Incoming Call Popup?
A reader I’ll call “Mr. BV” emailed last week. He asked if there was a way to change the ‘Incoming Call’ popup Lync displays. This popup is called the “Toast”. Normally it displays basics: name, number, etc. Mr. BV was
Deadlines! No Post Today
We’ve been really busy lately. Which is great – new sites to build, new Lync systems to architect, and more besides. Unfortunately, this means I’m head-down on a few projects, and my loyal Lync Insider readers will have to wait
Persistent Chat: What it Is and How You Use It (Part 1 of 2)
While talking with our Lync team about training subjects to cover, I realized I hadn’t blogged about Chat in a while. And I should! It’s a very useful part of Lync Server (especially in 2013). So, this will be the
Can you IM 5 people at once – without Using Multiparty IM?
I admit to being stumped. Not only regarding a solution to today’s question, but I’m also stumped as to why it’s necessary. The other day I received an email from a consultant. They were asked to create a means by
Upgrading the Polycom CX700 Phone to Lync Phone Edition CU7
The Polycom CX700 phone ships with version 7577.4100 of the Lync Phone Edition operating system. It’s an older version, from OCS days. You can still use this phone with Lync Server 2010 and 2013, by installing the latest version of
Cloud Connect 2013 – Report from the Expo Hall
Yesterday I spent the afternoon at the Cloud Connect event in Santa Clara. They hold an Expo for 2 days (basic registration is free), workshops & conferences. Now wait a second. Why would a Lync expert go to a Cloud
Doubling Up: Does Lync Allow Multiple Logins?
My first reader email of 2013 contained a question about receiving Instant Messages. Specifically, he asked if he could use Lync IM on his iPhone and his laptop at the same time. He was asking if multiple simultaneous logins are
Messenger Users Moved to Skype By March. Lync Users are NOT Next.
Like many of you, I received an announcement from Microsoft yesterday. They’re shuttering Messenger and moving accounts to Skype by March 15. A few people on Twitter this morning asked the same question I had: “Does this mean Skype will