Hey Skype for Business/Teams/ChatOps fans! Just wanted to do a quick post about a new Workplace Messaging Report. Mio released it after surveying over 200 companies on their messaging apps/ChatOps trends & plans. I saw it posted on Twitter, read through, retweeted a few times, and then raced over here to share it.
Full report: https://dispatch.m.io/mio-workplace-messaging-report/
A few highlights I thought pertinent:
- 57% of respondents believed more of their users would abandon Skype for Business in 2 years!
- Of the other platforms, 56% thought those users would move to Teams, 41% to Cisco Webex Teams.
- The Webex Teams UI tied with Slack’s UI (31% each) for user preference.
- MS Teams and Skype for Business are neck-and-neck in overall usage—61% for Skype4B, 59% for Teams

Image courtesy of Dispatch.m.io.
This is all making me think I need to look harder at Webex Teams!
The report has a lot more data, including some surprising numbers on Cisco endpoints. It’s very well-laid out too…only took a few minutes to absorb it all. Go check it out.