It’s finally here! Microsoft has at last released the new Mac client for Skype for Business.
(Okay, it was released on October 26. But I was on vacation.)

As soon as I saw the announcement, I grabbed a copy and one of our test Macs. The same Mac on which I’d tested the Skype Preview earlier in the year (and had several issues). Fortunately, the new Mac client installed & ran smoothly.

Get the Mac Client

Download Skype for Business on Mac here: Skype for Business on Mac – Microsoft Download Center

(Curious note: Microsoft has a page up for Skype for Business apps: Download Skype for Business across all your devices. The Mac client version available here? It’s still Lync for Mac 2011. Somebody didn’t do their update…)

So what do we have for our Mac friends? The new client is, I’d say, a fair and equitable companion to the Windows Skype for Business client. There are some differences, and (as of now) a few limitations. But overall, I think our Mac customers will enjoy this client very much.

What the Mac Client Has

You wouldn’t expect any Skype for Business client not to have all the basics. The Mac client is no different. Presence status, IM, making/receiving phone calls, Meetings (Meet Now and Scheduled Skype Meetings), video calling, screen sharing…all are included. It even has a couple new features: One-click Meeting Join. Full-screen sharing.

All within a nice clean typical-Mac-UI interface.


Skype4B Mac Contacts


Being a Windows guy, I thought for a moment that they’d stripped out many of the options. Until I realized that those options were available in the Skype for Business navigation menus instead.


Skype4B Mac Commands


Which actually led me to finding some notable differences between client versions.

Differences from Windows Client

In keeping with the Mac’s “streamlined UI” motif, several items you’d find right away in the Windows client aren’t showing in the Mac client. At least, not at a glance.

For instance, Call Forwarding. You can set Call Forwarding options in 2 places on Windows – in Skype for Business’ Options, and in the Call Forwarding dropdown along the bottom of the Windows client.

The latter option is not available in Skype4B on Mac. You can only set Call Forwarding in the Preferences window, under Calls.


Skype4B Mac Preferences-Calls


(As you see here, setting your Voicemail Greeting is also under Calls.)

Also, Device selection. Through which device will you make & receive calls? On Windows, Skype for Business lets you choose this in the same 2 places as Call Forwarding. On Mac, Skype for Business only lets you do this in Preferences, under Audio/Video.

By default, Instant Messaging windows open in the main Skype for Business window, under “Chats.” Chats also serves as Conversation History in the Mac client.


Skype4B Mac Conversation


(If you want separate windows for Instant Messaging conversations, check the “Show conversations in separate windows” box in the Preferences/General window.)


Skype4B Mac Preferences-General


Limitations & Known Issues

This is a V1 client. I’m sure Microsoft could have held it back longer for more feature additions, but they opted not to. Kind of glad they did; Mac users have dealt with Lync for Mac for too long.

That said, the new Mac client does have limitations. A few features Windows users enjoy are not available…at least not at this stage.

  • No Application Sharing (yet).
  • Persistent Chat is NOT integrated.
  • No Delegate management.
  • No initiating calls to Response Groups.
  • Call Park is not available.

In terms of known issues, Microsoft has already published a list: Known Issues – Skype for Business on Mac

One to note here: you can’t have both Lync for Mac and Skype for Business on Mac clients installed side-by-side. If you use Lync for Mac, uninstall it before installing Skype for Business.

I came across one of the issues almost immediately. If you’re logged into Skype for Business with one account, but logged into Outlook with another, Skype Meeting functionality doesn’t come up in Outlook.

Even when you’re logged in with the same account, you may need to use the “Online Meeting” button to add Skype Meeting URLs/dial-in numbers to a Meeting invite. When I first opened a new Meeting, I had a blank invite. I clicked the Online Meeting button, and you see the result below. Instant Skype Meeting.


Skype4B Mac Skype Meeting


It’s Finally Here! Go Install Skype for Business on your Mac

Final impressions: I’m glad Microsoft did the Preview. This client was all-new, and it definitely had bugs. Leveraging the Skype4B community is a good way to hunt them down quickly.

The new Mac client is stable; I’ve had it running for over 36 hours now with no errors or crashes. It has a good feature set. It’s ready for day-to-day use. And we’re all happy for that!

For a full feature list, check the now-updated client comparison table: Client Comparison Tables for Skype for Business Server 2015

(Just remember to uninstall Lync for Mac first. And the Skype Preview client, if you tried that out!)

What do you think of Skype for Business on Mac? Please comment below or email in your thoughts.

The Skype for Business Mac Client is Here!

14 thoughts on “The Skype for Business Mac Client is Here!

  • November 24, 2016 at 1:02 am

    There is a really big thing missing: There is no way to handle contacts if your company uses Lync 2013 – as many large companies will do for a long time. Worse: According to Microsoft, it is not in the roadmap!

    Workarounds? The only one I have found is to uninstall SfB, install Lync, do the updates, uninstall Lync, reinstall SfB. Hardly a solution.

    What incredible arrogance…

    • December 8, 2016 at 10:01 am


      Thanks for the comment. (Love the email too.) Unfortunately, your workaround is the only one I’ve come across so far. Microsoft is pushing full-bore toward not just Skype for Business, but Skype for Business Online. They’re even diminishing Skype for Business Server in favor of their O365 platform. It’s disheartening, I know.

  • June 28, 2017 at 9:31 pm

    Hi Chris. Just found your article and it’s really helpful. One question for you – I note in your screenshots you have a profile picture on your skype for business. I can’t figure out how to add one to my account and my office IT people are all windows users and can’t help me at all!

    I’d be grateful for any help you can provide


  • August 2, 2017 at 7:46 am

    Is there a way to increase the time it takes for Skype to go Idle or Away status like on the windows version? You can change the amount of minutes on the windows version but I cannot find on Mac. Thanks!

    • August 2, 2017 at 12:20 pm

      Hi Chris,
      Thanks for the comment. Wish I could tell you otherwise, but at this time, no. No option to change idle time minutes is available on the Mac. It may arrive in a future update, but I couldn’t honestly say when.

  • September 13, 2017 at 1:14 pm

    As usual and after 1 hour to Microsoft support, I discover that I can do more on my iPhone with my personal Skype app (which Microsoft has ruined since they bought them) than the Skype for Business service!

    I bought Office 365 for my company and we just use the email, literally, the rest is just too complicated for a small company.

    20 years ago Microsoft was all about ‘bloatware’ and nothing has changed.

  • December 4, 2017 at 7:20 pm

    Thanks for this! Is there a way to record Skype for Business calls on a Mac, like you can on a PC?

  • April 26, 2018 at 11:13 am

    As of 16.16.102, the Mac Skype for Business client reliably eats the first message sent to it on incoming chat sessions. Any chance that this will get fixed at some point?

    • May 2, 2018 at 1:54 pm

      Ugh. Sorry to hear it Eric. Unfortunately I don’t imagine that will get fixed before Skype for Business folds into Teams. Now, if a Teams Mac client does that, then it’s definitely time to complain!

  • Pingback:Mac Skype – QVQ

  • January 29, 2020 at 1:38 pm

    Skype for Xbox One makes it even easier to invite the whole gang into your living room — no matter where they are.


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