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The "Inside" Perspective on Skype for Business Server 2015/2019, MS Teams, Lync Server, & Unified Communications

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How to Preserve Unified Messaging

3 Ways to Keep Voicemail & Auto Attendant when Upgrading to Skype for Business 2019 Those of us who use voicemail in Skype for Business face a quandary. We did get a new Skype for Business Server, as well as

chris.williams April 24, 2019 Exchange, Intelligent Communications, Office 365, Reference, Skype for Business, Third-Party Skype for Business Products, Unified Communications 4 Comments Read more

Attendant Pro Review: The 2017 Edition

New Features, More Power in Latest Attendant Pro Last year I did a two-part review of Attendant Pro, made by Landis Computer. Those posts remain some of my most-trafficked. Software Review: Attendant Pro Part 1 Software Review: Attendant Pro Part

chris.williams May 31, 2017June 1, 2017 Skype for Business, Third-Party Skype for Business Products, Unified Communications, Voice over IP No Comments Read more

Software Review: Attendant Pro (Part 2) – Quick Access Shortcuts

We’re back with the Attendant Pro app, developed by Landis Computer. Last time I said I wanted to devote a post to Attendant Pro’s shortcuts…which is exactly what I’m doing here. Attendant Pro has two types of shortcuts: Shortcut Keys

chris.williams September 22, 2016 Skype for Business, Third-Party Skype for Business Products No Comments Read more

Software Review: Attendant Pro (Part 1)

In the days of Lync Server 2010, we had a little app called Auto Attendant.  Made by Microsoft, it gave receptionists & office managers enhanced abilities to manage Lync calls. You could still use Auto Attendant with Lync 2013.  But

chris.williams September 14, 2016September 19, 2016 Reference, Skype for Business, Third-Party Skype for Business Products No Comments Read more

Skype for Business Cumulative Update 1 Hits: New SLA Feature, Plenty of Fixes

At last! Skype for Business has a full-fledged Cumulative Update! Like its Lync predecessors, CU1 contains a group of updates, some of which were previously available on their own. The CU’s KB number is 3061064. You’ll find its download page

chris.williams November 24, 2015 Skype for Business No Comments Read more

What Does the Lync 2010 Attendant Console Do?

We interrupt the “Path to Lync Server” series to bring you a special post! EJ from Texas emailed the Lync Insider with this question: “I'm in the planning phase of our Lync implementation. One of my tasks is to know

chris.williams January 26, 2011 Conferencing, lync server 2010, Microsoft Lync, OCS 2007 R2, Unified Communications No Comments Read more

OCS Components: The Attendant Console

2011-05-05 18:35:58

chris.williams June 9, 2009 OCS 2007 R2, Unified Communications, Voice over IP 1 Comment Read more

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About the Skype for Business Insider Blog

The Skype4B Insider is a blog about the technology we use to communicate in business today. Here we talk about Microsoft's Skype for Business Server 2015, Lync Server 2013, Unified Communications, Voice over IP and related technologies like Exchange Server. Written by Chris W., MCSE in Communication and PlanetMagpie IT Consulting's Digital Marketing & Communications Manager.

Recent Posts

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