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How to Choose A Business Chat Platform (2019 Version)

It’s time to add chat to your communications tools. Which chat platform should you adopt? Teams? Slack? Something else? First off, take a breath. Your search has brought you to the right place. In this post we’ll go over the

chris.williams March 20, 2019August 26, 2020 ChatOps, Microsoft Teams, Office 365, Reference, Skype for Business No Comments Read more

5 Ways to Conceal a Teams Channel

We can’t make fully private channels in Teams yet. But we can conceal a channel from other Teams users. Private Channels has taken the top spot at UserVoice, as the most-requested Teams feature. Microsoft is, as of this post, “Working

chris.williams July 5, 2018 ChatOps, Microsoft Teams, Security, Unified Communications No Comments Read more

Scenes from the ChatOps War

Group Messaging/Chat continues to expand, as each challenger battles its competitors. Here’s where we stand. Slack and Teams Stay Neck-and-Neck These two are ‘the’ names when it comes to ChatOps (business-grade chat/messaging platforms). Teams continues to expand its user base.

chris.williams May 10, 2018 Instant Messaging (IM), Intelligent Communications, Microsoft Teams, Persistent Chat No Comments Read more

A Trio of Technical Teams Tips

Today I’m going to meander through Teams. Let’s see how many useful tips I can dredge up! These are several questions which arose in my mind while playing in Teams. Both in the client, and in its Office 365 backend.

chris.williams November 9, 2017November 9, 2017 Microsoft Teams, Office 365, Skype for Business, Uncategorized No Comments Read more

Is There a Way to Use Persistent Chat as a Web App – Without a Lync Account?

Time for another reader question! I received this the other day from Jean: “A client is asking us if it’s possible to integrate a Lync Chat Room inside a PHP website. They have about 1000 people who want to use

chris.williams November 13, 2013 Persistent Chat 2 Comments Read more

Auditorium Chat Rooms: How to Use Lync's Built-in Podium

Like all of Lync’s services, chat rooms underwent a change going from Lync Server 2010 to Lync Server 2013. Group Chat, a basic saved-chat-room function, grew into Persistent Chat, a stronger and more tightly-integrated tool. I covered Group Chat in

chris.williams October 9, 2013 Lync 2013 Client, Lync Server 2013 No Comments Read more

Persistent Chat: 8 Potential Uses for Lync Chat Logs (Part 2 of 2)

Welcome to the second half of the Persistent Chat discussion! We learned two things about Persistent Chat logs in the last post: They are conversations which are accessible to other Lync users. AND You can add more to stored Chat

chris.williams May 22, 2013 Lync Server 2013 No Comments Read more

Group Chat – A Refresher

Last week, Justin Morris wrote a post about deploying Lync Group Chat multi-server environment. He made two very important points about Group Chat that I didn’t make back in my post in May on setting up & administering Group Chat.

chris.williams March 15, 2012 lync server 2010, Unified Communications No Comments Read more

Administer Group Chat: 20 Tasks Every Lync Administrator Should Know

Group Chat is one of my favorite Lync services. Who here hasn’t been hanging around chat rooms for years already? Now we’ve got them in Lync Server. Lync’s Group Chat works best for project discussions and meetings. Since the chat

chris.williams May 26, 2011 Conferencing, Instant Messaging (IM), lync server 2010, Unified Communications No Comments Read more

Lync Server Roles and What They Do

The other day I was reading J. Bruzzese's excellent piece on InfoWorld.com, Microsoft Lync 2010: Finally, a Communications Server Worth the Effort. I happen to agree, but one thing jumped out at me. The new Lync Server Roles were mentioned,

chris.williams October 28, 2010 Uncategorized No Comments Read more

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About the Skype for Business Insider Blog

The Skype4B Insider is a blog about the technology we use to communicate in business today. Here we talk about Microsoft's Skype for Business Server 2015, Lync Server 2013, Unified Communications, Voice over IP and related technologies like Exchange Server. Written by Chris W., MCSE in Communication and PlanetMagpie IT Consulting's Digital Marketing & Communications Manager.

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