The other day, our Support team deployed a new Skype for Business Server for one of our mid-market customers. Initial setup went smoothly…they had an existing Office 365 account, which they wanted to integrate. We set them up on a
Making Sure You See Skype for Business Notifications – No Matter What!
So far we’ve received a few responses to last week’s question – would you like fewer/more detailed posts each month, or is the current once-a-week schedule good for you? Right now it’s about even. So please keep the responses coming
Are Lync Conversations Preserved by eDiscovery?
If you’ve followed political news lately, you’ve heard about Hillary Clinton using a private email server during her term as Secretary of State. Not only did this throw suspicion on her actions in office, it illustrated several dangers in using
A Week with the Skype for Business Client
It has now been 1 week since I installed the Skype for Business Technical Preview client. Here’s what I learned. Services Tested I’m using a Lenovo Ultrabook Helix. Prior to installing Skype for Business I used Lync 2013 on this
Skype for Business 2015 Client Technical Preview Released: Why I’m Celebrating AND Concerned
On Monday, Microsoft announced a Technical Preview for the Skype for Business client! Yay! This means 2 things: One, we have 1 month to go until Skype for Business Server is here. Two, I can test out the Skype for
Make Lync Stop Bugging You – How to Shrink its Powers of Distraction
Sometimes, Lync is annoying. You’re working away, accomplishing something, and then…DING! Incoming IM. DING! They typed again. DING! Oh, meeting request. DING! I’ll be the first to celebrate Lync’s benefits. But now and then, it makes me want to “DING”
The State of Lync Users Heading into 2015
I apologize for anyone who was confused by last week’s post. Seems a few of you were confused – and not without cause – on the steps involved. I thought about removing it until I can make 100% sure I
2014 Reader Survey: What are Your 2015 Lync Plans?
It’s the last Lync Insider post of 2014! Hope everyone’s Christmas shopping is done and the workload is light. It’s been quite a year for the blog. Add-ons coming out. Big announcements. Lots of updates & fixes. Lync is out
11 Lync 2013 Keyboard Shortcuts You Should Know
Do you use keyboard shortcuts during the workday? Odds are most of us do. Cut & paste, switching windows, opening/closing programs… Most Microsoft programs have plenty of keyboard shortcuts built-in. Lync 2013 is no exception. Until recently, I only knew
Lessons from an Office 365 Outage
Starting Monday, Office 365 users started losing service. First Lync Online went down for several hours on the 23rd. Then Exchange Online did the same thing on the 24th. Lync Online Outage: Microsoft Lync Online users hit by outage –