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The "Inside" Perspective on Skype for Business Server 2015/2019, MS Teams, Lync Server, & Unified Communications

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Troubleshooting

Keyboard Shortcuts in Skype for Business – Where to Find and How to Use Them

Dog on Skype for Business

I’ve blogged about Skype for Business all this time, and almost never touched on keyboard shortcuts! Shame on me. As with most tech learning, this came up out of necessity. I wanted to learn two things in particular…shortcuts to: Accept

chris.williams January 15, 2020 Reference, Skype for Business, Skype for Business Server 2019, Third-Party Skype for Business Products No Comments Read more

What to Do When Skype4B Conversations Take Weeks to Appear in Outlook

You have a normal conversation in Skype for Business via Instant Messaging. The next day, you need to check the status of a task. You recall you mentioned this task in yesterday’s conversation. Better go check it in Conversation History.

chris.williams January 10, 2018 Exchange, Instant Messaging (IM), Lync Server 2013, Skype for Business 2 Comments Read more

Troubleshooting Reference for Skype for Business File Transfer Issues

In my last post, I mentioned a co-worker alerted me to problems with file transfers in Skype for Business failing. I did promise to do a post on her situation once we resolved the issue. Well, we resolved it! I

chris.williams May 18, 2017 Instant Messaging (IM), Reference, Skype for Business 1 Comment Read more

Polycom RealPresence Trio Crashing! How to Resolve a Trio Provisioning Issue Causing Device Failures

I’m back! And we have fresh content for you to enjoy. Earlier this year we noticed a series of errors occurring with the Polycom RealPresence Trio. Customers who used the Trio devices reported multiple failures. Through a series of tests,

chris.williams November 9, 2016 Conferencing, Skype for Business, Third-Party Skype for Business Products 4 Comments Read more

Which Monitoring Report Do I Use for X? (Part 1)

Finally got a chance to revisit Monitoring Reports this week. I’ve wanted to write about these for a while. They’re a huge help when it comes to technical support – and today we’ll give some examples how. Lync Server/Skype for

chris.williams August 5, 2015 Lync Server 2013, Skype for Business 1 Comment Read more

Management Shell Showing a Blank Window? A Bug’s Stopping PowerShell From Loading

Only a few more days until Skype for Business Server 2015 is here! We’re eagerly prepping a virtual server for testing. Is anyone seeing Skype for Business Online in their Office 365 accounts yet? If so, please comment or email.

chris.williams April 29, 2015 Lync Server 2013 7 Comments Read more

Prepare to Support Skype for Business with a New Lync/Skype Troubleshooting Guide

Okay! Back to talking about Skype for Business 2015. I attended a Lync Users Group Meetup 2 weeks ago, where we discussed Skype for Business Server 2015. I’m not able to share specifics yet, but I can talk about the

chris.williams February 18, 2015 Skype for Business 3 Comments Read more

Troubleshoot Lync Devices: 20 Tasks Every Lync Administrator Should Know

Sometimes the phones just won’t work. And then they call you. So you’d better know how to fix them! Troubleshooting Lync devices (mostly phones, but this applies to gateways and other devices too) is a lot like any other tech

chris.williams July 7, 2011 lync server 2010, Microsoft Lync, Reference No Comments Read more

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About the Skype for Business Insider Blog

The Skype4B Insider is a blog about the technology we use to communicate in business today. Here we talk about Microsoft's Skype for Business Server 2015, Lync Server 2013, Unified Communications, Voice over IP and related technologies like Exchange Server. Written by Chris W., MCSE in Communication and PlanetMagpie IT Consulting's Digital Marketing & Communications Manager.

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